1. Information We Collect

When you visit our store or complete an order, we collect essential details necessary to fulfill your fragrance order, including:

• Contact details (Name, email address, phone number for dispatch alerts).
• Delivery address and PIN code.
• Transactional information (order items, order value, payment status).
• Device & browsing telemetry via secure cookies for advertising measurement (Meta Pixel, Google Analytics).

2. How We Use Your Information

We use collected information solely to:

• Process, package, and ship your attar bottles.
• Send order confirmations, tracking codes, and delivery status updates via SMS and WhatsApp.
• Prevent fraudulent transactions and secure our checkout.
• Measure the performance of our Facebook and Instagram advertisements.

We never sell, rent, or lease your personal data to third parties.

3. Payment Security & Encryption

Kannauj Attar does not store or process debit/credit card numbers or UPI PINs on our servers. All financial transactions are processed through PCI-DSS Level 1 compliant payment gateways utilizing industry-standard 256-bit SSL encryption.

4. Cookies & Advertising Pixels

We employ cookies to keep track of your shopping bag contents and to understand how visitors interact with our store after clicking our social media advertisements. You may opt out of cookie tracking anytime via your browser settings.

5. Contact Privacy Grievance Officer

For questions regarding data protection or to request the deletion of your account records, please contact our Data Grievance Officer at kannaujattarperfumes@gmail.com.